Privacy Policy
Last Updated: May 12, 2025
At DigiMealz POS, we value your trust. This Privacy Policy explains how we collect, use, protect, and share information when you use our website (www.digimealz.com), our mobile/web applications, or any other services provided by DigiMealz POS (“we”, “us”, or “our”).
We’re committed to keeping your restaurant’s data safe and transparent in how we handle it — because your business runs on trust, and so does ours.
⸻
1. Information We Collect
We collect information to help your business run smoothly and improve your DigiMealz experience.
A. Information You Provide:
• Name, business name, email, and phone number.
• Billing details and payment history.
• Menu, recipes, staff details, and order-related data entered in the POS.
B. Information We Collect Automatically:
• Device details (browser type, OS, IP address).
• Usage data (features accessed, time spent, etc.).
• Location data (for delivery or branch operations if enabled).
C. Third-Party Data:
If you use integrations like Razorpay, WhatsApp, Google Maps, etc., their APIs may collect certain data as per their own privacy policies.
⸻
2. How We Use Your Information
We use your data to help your restaurant operate efficiently and make smarter business decisions.
Here’s how:
• To provide and improve our POS and related services.
• To process payments and manage subscriptions.
• To send you reports, insights, and updates.
• To offer customer support and resolve issues.
• To improve system security and prevent fraud.
• To send marketing or feature updates (you can opt out anytime).
We do not sell, rent, or trade your data to any third party — ever.
⸻
3. Data Ownership
Your restaurant data — sales, recipes, menus, inventory, and customers — belongs entirely to you.
DigiMealz only processes this data to deliver our services and analytics.
You can export or delete your data anytime upon request.
⸻
4. How We Protect Your Information
We use industry-grade security practices to keep your data safe:
• SSL encryption across all data transfers.
• Encrypted storage for sensitive information.
• Regular security audits and backup systems.
• Role-based access control for internal teams.
While we do our best to protect your data, no system is 100% hack-proof. In the unlikely event of a data breach, you will be notified immediately with all necessary details and guidance.
⸻
5. Data Retention
We retain your data for as long as your account is active or as required by law.
After termination or cancellation, your data will be safely deleted from our servers within a reasonable period unless retention is legally required.
⸻
6. Cookies & Tracking
Our website uses cookies and similar technologies to:
• Improve website performance.
• Remember your login sessions.
• Analyze traffic and usage for better experience.
You can disable cookies in your browser settings, but some features may not work as expected.
⸻
7. Third-Party Integrations
DigiMealz POS integrates with trusted third-party platforms like:
• Razorpay (for payments)
• Google Maps (for delivery and location tagging)
• WhatsApp (for notifications and order communication)
These integrations have their own privacy policies, and DigiMealz is not responsible for how they handle your data. We recommend reviewing their policies separately.
⸻
8. Communication & Notifications
We may contact you via email, phone, or WhatsApp for:
• Account verification
• Transactional alerts (billing, invoices, KOT updates, etc.)
• Product updates or new feature launches
• Marketing promotions (only if you’ve opted in)
You can unsubscribe or opt-out anytime by clicking “Unsubscribe” in our emails or contacting support.
⸻
9. Children’s Privacy
Our services are intended for businesses, not individuals under 18. We do not knowingly collect data from minors.
⸻
10. Your Rights
As a DigiMealz user, you have the right to:
• Access your data.
• Request correction of inaccurate information.
• Request deletion of your account/data.
• Withdraw consent for marketing communications.
You can exercise any of these rights by contacting our support team.
⸻
11. Policy Updates
We may update this Privacy Policy periodically to reflect new laws, features, or improvements.
When we do, we’ll notify you via email or in-app alerts.
Continued use of DigiMealz after such updates means you accept the revised policy.
⸻
12. Contact Us
If you have any questions about this Privacy Policy or data protection, feel free to reach out:
📧 support@digimealz.com
🌐 www.digimealz.com
⸻
DigiMealz POS – Because your data deserves the same care as your customers.
⸻
At DigiMealz POS, we value your trust. This Privacy Policy explains how we collect, use, protect, and share information when you use our website (www.digimealz.com), our mobile/web applications, or any other services provided by DigiMealz POS (“we”, “us”, or “our”).
We’re committed to keeping your restaurant’s data safe and transparent in how we handle it — because your business runs on trust, and so does ours.
⸻
1. Information We Collect
We collect information to help your business run smoothly and improve your DigiMealz experience.
A. Information You Provide:
• Name, business name, email, and phone number.
• Billing details and payment history.
• Menu, recipes, staff details, and order-related data entered in the POS.
B. Information We Collect Automatically:
• Device details (browser type, OS, IP address).
• Usage data (features accessed, time spent, etc.).
• Location data (for delivery or branch operations if enabled).
C. Third-Party Data:
If you use integrations like Razorpay, WhatsApp, Google Maps, etc., their APIs may collect certain data as per their own privacy policies.
⸻
2. How We Use Your Information
We use your data to help your restaurant operate efficiently and make smarter business decisions.
Here’s how:
• To provide and improve our POS and related services.
• To process payments and manage subscriptions.
• To send you reports, insights, and updates.
• To offer customer support and resolve issues.
• To improve system security and prevent fraud.
• To send marketing or feature updates (you can opt out anytime).
We do not sell, rent, or trade your data to any third party — ever.
⸻
3. Data Ownership
Your restaurant data — sales, recipes, menus, inventory, and customers — belongs entirely to you.
DigiMealz only processes this data to deliver our services and analytics.
You can export or delete your data anytime upon request.
⸻
4. How We Protect Your Information
We use industry-grade security practices to keep your data safe:
• SSL encryption across all data transfers.
• Encrypted storage for sensitive information.
• Regular security audits and backup systems.
• Role-based access control for internal teams.
While we do our best to protect your data, no system is 100% hack-proof. In the unlikely event of a data breach, you will be notified immediately with all necessary details and guidance.
⸻
5. Data Retention
We retain your data for as long as your account is active or as required by law.
After termination or cancellation, your data will be safely deleted from our servers within a reasonable period unless retention is legally required.
⸻
6. Cookies & Tracking
Our website uses cookies and similar technologies to:
• Improve website performance.
• Remember your login sessions.
• Analyze traffic and usage for better experience.
You can disable cookies in your browser settings, but some features may not work as expected.
⸻
7. Third-Party Integrations
DigiMealz POS integrates with trusted third-party platforms like:
• Razorpay (for payments)
• Google Maps (for delivery and location tagging)
• WhatsApp (for notifications and order communication)
These integrations have their own privacy policies, and DigiMealz is not responsible for how they handle your data. We recommend reviewing their policies separately.
⸻
8. Communication & Notifications
We may contact you via email, phone, or WhatsApp for:
• Account verification
• Transactional alerts (billing, invoices, KOT updates, etc.)
• Product updates or new feature launches
• Marketing promotions (only if you’ve opted in)
You can unsubscribe or opt-out anytime by clicking “Unsubscribe” in our emails or contacting support.
⸻
9. Children’s Privacy
Our services are intended for businesses, not individuals under 18. We do not knowingly collect data from minors.
⸻
10. Your Rights
As a DigiMealz user, you have the right to:
• Access your data.
• Request correction of inaccurate information.
• Request deletion of your account/data.
• Withdraw consent for marketing communications.
You can exercise any of these rights by contacting our support team.
⸻
11. Policy Updates
We may update this Privacy Policy periodically to reflect new laws, features, or improvements.
When we do, we’ll notify you via email or in-app alerts.
Continued use of DigiMealz after such updates means you accept the revised policy.
⸻
12. Contact Us
If you have any questions about this Privacy Policy or data protection, feel free to reach out:
📧 support@digimealz.com
🌐 www.digimealz.com
⸻
DigiMealz POS – Because your data deserves the same care as your customers.
⸻